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Got questions? We’ve got answers - here’s everything you need to know before getting started with Engage Mate AI.

  • Engage AI automatically follows up with your leads via text and email to get them booked on your calendar. It responds instantly and nurtures leads 24/7.

  • We’re based in sunny San Diego, and while we work remotely with businesses nationwide, we’re happy to meet with San Diego clients in person. Whether you’re near or far, we’re ready to help streamline your operations and boost your business growth with our cutting-edge AI solutions.

  • No software to install. Everything is handled in the cloud — we do the setup for you.

  • Yes. We can ensure all communication meets HIPAA standards using secure tools and platforms.

  • Engage AI supports your team by handling after-hours leads, follow-ups, and repeat outreach — so your staff can focus on patient care.

  • We’re currently offering free setup as part of our pilot program. You only pay for actual booked appointments — no upfront fees, no monthly costs. It's a risk-free way to see results first.

  • Yes, our agreements are flexible. While we do use service contracts to ensure clarity and commitment, you can cancel with written notice as outlined in the terms—no hidden fees or penalties.